Historical Overcharge and Recovery: an analysis done to begin the relationship
On-going Operational Efficiency Review and Spend Analysis
Moves, Adds, Changes, Deletions (MACD) Management
Trouble Management
Contract Management
Invoice Management
When you become an MPDMS customer your services and contracts are entered into Teleview. Our staff uses Teleview to track moves, adds, changes, deletions (MACD) or tickets placed on your behalf. Teleview is updated with new information as it comes in, so you have up-to-the-minute information about all your services. Additionally, your Account Manager can train your staff to use Teleview allowing you to update Teleview as needed. Need one place to keep all your contracts, set reminders about their expiration and keep account information organized and easy to retrieve? RDS has the solution: Teleview.
“We are very satisfied with ACC and MPD and appreciate your assistance establishing this relationship.” Nicholas J. Drappi Director of Facility Services, Director of Facility Services
